FAQs

Volunteer

How do I become a volunteer?

Please view the Volunteer page for more information on how to become a CIBC Run for the Cure volunteer.

Do I need to have previous experience to volunteer with the CIBC Run for the Cure?

No, you do not require previous volunteer experience. However, it is recommended that Team Leader roles do have previous CIBC Run for the Cure volunteer experience.

Is there a minimum commitment of hours required to volunteer with the CIBC Run for the Cure?

Each volunteer role has different time requirements in terms of shift lengths, training, and tasks being performed. Most shifts are 4 hours in length and take place on the day of the event. When you view a position description you will be able to see the length of the shift.

Can I volunteer with a friend or group?

We encourage you to bring your friends!

If you are a group of 5 or more please contact us directly for a group join code. If you are a group of less than 5, please go ahead and encourage your friends and colleagues to sign up online.

BC: volunteerbc@cancer.ca
Alberta/Saskatchewan: ivolunteer@cancer.ca
Ontario/Manitoba: ONVolunteerinfo-ZZ@cancer.ca
Atlantic: volunteerATL@cancer.ca

Quebec:

Does volunteering for the CIBC Run for the Cure qualify for high school community service hours?

Yes, of course! If you require a specific form filled out, please bring it with you when you sign in for your shift. After the event, you will be able to download a statement outlining your volunteer hours through Volunteer Hub in all locations except those in the province of Quebec.

Here’s how:

  1. Sign in to your volunteer profile at www.cbcf.volunteerhub.com
  2. Click on the "My account" tab at the top
  3. Scroll down to select "My Hours"
  4. Change the date fields
  5. Click Update
  6. Click Print

If no hours appear for your role, please contact your Volunteer representative including your first and last name.

BC: volunteerbc@cancer.ca
Alberta/Saskatchewan: ivolunteer@cancer.ca
Ontario/Manitoba: ONVolunteerinfo-ZZ@cancer.ca
Atlantic: volunteerATL@cancer.ca
Quebec:

How old do you have to be to volunteer?

Volunteers must be 14 years and older in order to volunteer for the Canadian Cancer Society. If you are under the age of 18 please obtain parental or legal guardian consent before completing this online application. Your parent or guardian must be present to electronically consent to the terms and conditions. There are some positions with further age restrictions (18 or over) and this will be made clear in the position description.

How do I log into my volunteer account?

Visit www.cbcf.volunteerhub.com to login. Please note this is a new volunteer system in 2017 and you will need to sign in either using the invitation you received from us directly, or by signing up as a new volunteer.

Do I need to fill out an application again if I volunteered last year?

Please visit the Volunteer page to see the volunteer opportunities in your Run Site. We have changed to a new Volunteer software and you will either need to use the invitation we sent you via email, or sign up online as a new volunteer.

I’ve forgotten my user name and password. What do I do?

Click here to recover your username or password. Please note we have moved to a new Volunteer software in 2017 and you may need to create a new volunteer profile this year.

I’ve signed up to volunteer at the event but haven’t heard back from anyone, what do I do?

We send automatic confirmation emails for most positions, however sometimes these may be going to your junk mail folder. Sign in through Volunteer Hub and Click "My schedule" at the top to view your upcoming volunteer events.

What do I do if I can't make my volunteer shift?

You can decline using the link in your email confirmation for that volunteer shift or sign in to Volunteer Hub. After you’ve signed in click on "My schedule" and then decline the shift you can no longer attend.